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Benefits of having a Post-Boat Show Event

Posted by Marine Dealer Solutions on Jul 25, 2018 12:13:00 PM

A Post-Boat Show Event is one that acts as a follow up event after a local boat show. Often times they are planned in accordance with the boat show and promoted during as a way to attract serious buyers that may still be on the fence about their purchase. Post-Boat Show Events are typically much more personalized and serve as a nice accent to the more public boat shows.

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Topics: Boat Dealerships Marketing Tips & Tricks

What Customers Expect When Buying Your Boats

Posted by Marine Dealer Solutions on Jul 17, 2018 4:20:00 PM

A boat is a major investment. It helps if your customers know what kind of boats you offer and their needs and preferences made before making the final decision of buying one. Your customers will choose based on design, size, brand, intended use and many other features. So, it is important to have your sales and customer service team prepared to walk the customers through every step of the purchase process, at whatever point they walk into your store. Whether they are in the initial search stage or as far as the final decision stage, the best decision can be made with the assistance of your professionals.

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Topics: Boat Dealerships Marketing Tips & Tricks

A little about Fast Response and your Marine Business

Posted by Marine Dealer Solutions on Jul 9, 2018 2:33:00 PM

The most important manner of discussion in the issue of fast response service is that it is not a simple and basic definition. There is no one basic method of fast response, and it is developed specifically for any number of industries that are able to service customers quickly. Think about the fact that as drivers we all have memberships to services like AAA or we have purchased insurance that also provides fast response service with immediate towing, repair or assistance with other issues. There is much to be said for that in comparison to the fast response service that marine dealerships have the ability to offer their customers.

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Topics: Lead Response & Management Marketing Tips & Tricks

All Customer Feedback is Good Feedback

Posted by Marine Dealer Solutions on Jun 21, 2018 10:42:00 AM

One of the greatest things to provide is empathy-powered communication, helping customers realize that the request for their feedback is of the greatest assistance to your business improvement. There is also the ability to show that you appreciate the needs and values that they place on the market. With answers provided in the surveys and questionnaires given to customers, there is much to see in the social network created, much to learn for the coming leads to be gained, as well as the upcoming products and services that may be needed for sale and distribution to old and new customers.

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Topics: Customer Satisfaction (CSI) Marketing Tips & Tricks

4 Major Benefits of a CSI Campaign.

Posted by Marine Dealer Solutions on Jun 12, 2018 1:15:00 PM

Customer Satisfaction Index (CSI) campaigns provide a number of important benefits to help maintain business in the coming seasons. While each marketing campaign has a specific goal, it is important to gain information on specific customer response to your products, marketing strategy, customer service, communication and more, in order to help determine what has gone right and what needs to be updated in the coming seasons. In most cases at this time, boat show season has passed for the year and sales are at their peak. Now it is time to find out how your new and returning customers feel about their interactions with your company and whether they will likely refer friends, family, neighbors and other contacts to you.

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Topics: Customer Satisfaction (CSI) Marketing Tips & Tricks

What is a CSI Campaign? Part 2

Posted by Marine Dealer Solutions on Jun 7, 2018 9:21:00 AM

As mentioned in the previous article, now is prime time to start the follow-up process with all of those leads and customers gained from boat shows and related efforts. The benefits of inquiring on your customers’ satisfaction with their interaction with your brand are clear.

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Topics: Customer Satisfaction (CSI) Marketing Tips & Tricks

What is a CSI Campaign?

Posted by Marine Dealer Solutions on May 28, 2018 11:19:00 PM

CSI, in this context, stands for Customer Satisfaction Index and describes customer sentiments towards a business they personally interacted with. A CSI Campaign is an effort to discover how your customers feel about their experience with your dealership. The feedback gathered from these campaigns is invaluable as it reveals what your customers might be telling their peers. Positive sentiments reveals what should continue, and negative sentiments shed light on what can be improved upon. Campaigns of this sort are also an opportunity to thank your customers, which can go a long way in promoting a positive customer experience. 

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Topics: Customer Satisfaction (CSI) Marketing Tips & Tricks

Did You Know: PPC Advertising Allows You to Set Time Frames on Ads.

Posted by Marine Dealer Solutions on May 22, 2018 7:36:00 AM

One bit of knowledge to arm yourself with when setting up online ad campaigns is that you have the right to set everything up to your standards. There is no reason to get “bullied” into spending more that your marketing budget simply to get a few visitors to your landing page, website, or other location.

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Topics: Search Engine Optimization (SEO) Pay Per Click Advertising (PPC) Marketing Tips & Tricks

Remarketing with PPC – What it Could Do for Your Business

Posted by Marine Dealer Solutions on May 14, 2018 11:00:00 AM

As you test the results of your existing marketing campaigns, there is much to consider in the remarketing efforts needed to improve your return on investment (ROI). Luckily, if you are improving conversion rates, sales, or other defined goals from updates to your marketing campaigns, then it is easy to believe that your ROI on remarketing to a PPC campaign would be worthwhile for even greater improvement.

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Topics: Search Engine Optimization (SEO) Pay Per Click Advertising (PPC) Re-Marketing Ads Marketing Tips & Tricks

Three Key Benefits of a National PPC Campaign

Posted by Marine Dealer Solutions on May 8, 2018 10:18:00 AM

Geo-targeting a national pay-per-click (PPC) campaign is an option to add to the overall national presence of an advertisement. There is more than simply creating an ad that is presentable to an audience across the entire nation; details can be worked into the campaign to target specific audiences.

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Topics: Search Engine Optimization (SEO) Pay Per Click Advertising (PPC) Marketing Tips & Tricks