Marine Dealer Solutions Blog

A little about Fast Response and your Marine Business

Posted by Marine Dealer Solutions on Jul 9, 2018 2:33:00 PM

The most important manner of discussion in the issue of fast response service is that it is not a simple and basic definition. There is no one basic method of fast response, and it is developed specifically for any number of industries that are able to service customers quickly. Think about the fact that as drivers we all have memberships to services like AAA or we have purchased insurance that also provides fast response service with immediate towing, repair or assistance with other issues. There is much to be said for that in comparison to the fast response service that marine dealerships have the ability to offer their customers.

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Topics: Fast Response Tips ideas fast response service fast response for business

5 Reasons Why Fast Response is Essential to Business Today

Posted by Marine Dealer Solutions on Nov 2, 2017 10:07:00 AM

There is much to be said for customer service in all industries today. Whether your business is based upon product or service there is always the importance of fast response in relation to quality relationships with your customers. No matter whether you sell a product, such as boats or boating products, or if you offer a service to the locals in your town, there is much for all customers to appreciate in the speedy service you may offer when they are in need.

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Topics: Fast Response Tips ideas why fast response fast response service Customer service customers today customer expectations importance of fast response fast responce for business

10 Benefits of Adding Live Chat to Your Website

Posted by Marine Dealer Solutions on Oct 27, 2016 1:38:52 PM

Is live chat software for boat dealers really important for your dealership? The answer is a resounding yes. Visitors invited to live chat are 6.3 times more likely to become customers compared to those who don’t offer the feature.

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Topics: Fast Response Customer Retention Live Chat Tactics for success

A testament to the importance of Lead Follow Up

Posted by Marine Dealer Solutions on Jun 21, 2016 11:10:48 AM

How are you following up with your leads? Are you calling the new leads that come in immediately or even in the same day? It can be hard to get in contact with these leads due to a dealerships busy schedule. Let's say you do call the lead within the same day, how is your follow up process? Do you call them back the next day? Or maybe next week? This is the conundrum for most dealerships. 

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Topics: CRM Tips Fast Response Lead Management Lead Generation Lead Follow Up


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