Marine Dealer Solutions Blog

Live Chat - A solution to addressing those simple customer questions that don't generate sales

Posted by Marine Dealer Solutions on Jul 30, 2018 4:24:00 PM

Depending on the level of which you need live chat to assist customer service in your business you have the ability to select the specific features that match your regular needs. With this, you can start an evaluation of the customer calls and emails that your customer service team receives on a regular basis. From there you can determine how often your visitors ask which types of questions. You will find that many inquiries are ones that never lead to a sale, but to retain excellent customer service they must be answered with the same degree of care as your buyers. 

Read More

Topics: Tips ideas post-boat show event

Benefits of having a Post-Boat Show Event

Posted by Marine Dealer Solutions on Jul 25, 2018 12:13:00 PM

A Post-Boat Show Event is one that acts as a follow up event after a local boat show. Often times they are planned in accordance with the boat show and promoted during as a way to attract serious buyers that may still be on the fence about their purchase. Post-Boat Show Events are typically much more personalized and serve as a nice accent to the more public boat shows.

Read More

Topics: Tips ideas post-boat show event

Categories

see all

Recent Topics