Marine Dealer Solutions Blog

How to Motivate Your Customer Service Employees the Right Way

Posted by Marine Dealer Solutions on Feb 6, 2018 12:11:00 PM

We know now that customer loyalty is the most important factor in building and maintaining a business. Let’s talk a little about those who are responsible for customer relations and communications; your customer service employees. Those in the customer service position find their work both rewarding and challenging at times and it is important to keep them motivated to do well through it all. Happy employees are much more willing to strive do well at their job than those who don’t feel adequate or feel underappreciated.

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Topics: Customer Retention Workplace Productivity Customer Satisfaction (CSI) Customer Care Marketing Tips & Tricks

How to Increase Productivity by Investing in Fun For Your Team.

Posted by Marine Dealer Solutions on May 30, 2017 4:11:00 PM

There are a number of studies that have shown that having a little fun or entertainment on the job can help boost or recharge the batteries of those who spend so many hours per week together. Personal experience for many of us can attest to this. When there is something fun to look forward to, or good memories to look back on in the workplace, it raises the energy among the workers.

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Topics: Workplace Productivity Marketing Tips & Tricks

How To Inspire Staff Loyalty and Workplace Excitement

Posted by Marine Dealer Solutions on May 18, 2017 8:44:00 AM

Loyalty and excitement in the workplace can be a difficult aura to manage, from both sides of the fence. Employees can find themselves frustrated and undervalued or the employer can see a lack of work or energy on the side of employees. Workplace morale can heavily effect productivity and for that it is important to keep staff energy, excitement and loyalty at its best.

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Topics: Workplace Productivity Marketing Tips & Tricks

6 tips to get your entire team involved in social media

Posted by Marine Dealer Solutions on Feb 6, 2017 5:22:48 PM

The success of any dealership depends on two factors, the level of customer satisfaction and the degree of effort put into marketing. Social media marketing is a relatively recent trend that seems to be catching on pretty fast. Social media marketing capitalizes on the human desire to network and connect with other people, build new friendships, and exchange experiences. This article is aimed at exploring the dynamics of social media marketing and how to maximize your entire team’s involvement in it.

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Topics: Social Media Management Workplace Productivity Marketing Tips & Tricks